Shipping policy

At AZADA we strive to deliver your orders efficiently and sustainably. Below you'll find our shipping policy:

Shipping Rates

SPAIN

  1. Mainland and Balearic Islands, except Ceuta, Melilla, Canary Islands:
    a) Standard Shipping: from €3.95, or free for orders over €45* (except bulk/wholesale products) — Delivery time: 2-4 business days
    b) Wholesale: shipping costs calculated based on weight — Delivery time: 5-8 business days
  2. Ceuta, Melilla and Canary Islands:
    a) Standard Shipping: €19.95, or free for orders over €150* (except bulk/wholesale products) — Delivery time: 7-10 business days
    b) Wholesale: shipping costs calculated based on weight — Delivery time: 7-10 business days

PORTUGAL

  1. Portugal, except Azores and Madeira:
    a) Standard Shipping: from €7.95, or free for orders over €60* (except bulk/wholesale products) — Delivery time: 2-7 business days
    b) Wholesale: shipping costs calculated based on weight — Delivery time: 5-10 business days

GERMANY

  1. Germany:
    a) Standard Shipping: €12.95, or free for orders over €60* (except bulk/wholesale products) — Delivery time: 2-7 business days
    b) Wholesale: shipping costs calculated based on weight — Delivery time: 5-7 business days

FRANCE

  1. France:
    a) Standard Shipping: €14.95, or free for orders over €60* (except bulk/wholesale products) — Delivery time: 2-7 business days
    b) Wholesale: shipping costs calculated based on weight — Delivery time: 5-7 business days

ITALY

  1. Italy:
    a) Standard Shipping: €18.50, or free for orders over €60* (except bulk/wholesale products) — Delivery time: 4-10 business days
    b) Wholesale: shipping costs calculated based on weight — Delivery time: 4-10 business days

REST OF EUROPEAN UNION

  1. EU:
    a) Standard Shipping: €19.95, or free for orders over €150* (except bulk/wholesale products) — Delivery time: 6-10 business days
    b) Wholesale: shipping costs calculated based on weight — Delivery time: 6-10 business days

Order Processing
Orders are processed within 1-2 business days after payment confirmation. You'll receive a confirmation email with tracking details once your order ships.

Sustainability
We're committed to reducing our environmental impact. All orders are shipped using plastic-neutral packaging, offsetting 400g of plastic waste per product sold.

Returns and Refunds
We offer a no-questions-asked return policy. Customers can request a full refund within 10 days of purchase. See our [returns policy] for more information.